JOURNAL OF SOCIAL AND MANAGEMENT SCIENCES
Journal of the Faculty of Social Sciences, Delta State University, Abraka, Nigeria
Keywords: Nigeria Police Force, Emotional Intelligence, Occupational Stress, Job Performance
There are fewer studies linking emotional intelligence to job performance therefore, findings still reveal a mixture of inconsistent results. However, to add to the growing interest in the subject matter, this study examines the effect of emotional intelligence on performance of Nigerian Police Officers in Ilorin, Nigeria. Using cluster sampling technique, sample size of Four hundred (400) police officers was chosen from the seven (7) area divisions of the police in Ilorin metropolis of Kwara State, Nigeria. Data was collected through structured questionnaire and descriptive comparative analysis while the Spearman Rank Correlation was used in testing the hypotheses. Results indicate that a negative relationship exists between occupational stress and job performance, whereas a positive relationship was found between emotional intelligence and job performance. Based on the findings, it was recommended that the Nigerian Police Force High Command should focus not only on identifying the occupational stress factors affecting their personnel but also try to manage their emotional competences through the provision of conducive working environment for them. In this way they can deal with the problem of occupational stress and boost their job performance. Also, this could be done by employing the service of social workers, psychologist and counsellors to train the police officer in the area of public relations with the civil society.
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